arahqq Casino & Sportsbook Service Notice

A user opens the arahqq app on their phone, navigates to their account settings, and reviews where our services are available in their jurisdiction. We at arahqq operate an online gaming and sportsbook platform offering football coverage (Liga 1, Piala Indonesia, Champions League, Premier League, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets. Our services are available only in jurisdictions where local law explicitly permits online gaming and wagering.

This legal notice outlines our service availability, the responsibility users bear for verifying local compliance, how we handle your data, and how to contact us for legal or regulatory inquiries. We do not operate in jurisdictions where online gaming is prohibited, and we do not market our services to restricted regions.

Users are responsible for confirming that accessing and using arahqq complies with the laws of their own jurisdiction. Our presence in a particular geographic region does not imply legal permission; it reflects only our technical capability to deliver service there.

Service Availability and Your Local Responsibility

We at arahqq do not offer our services in jurisdictions where online wagering is prohibited by law. Our platform operates in supported regions where local regulation either permits or does not explicitly forbid online gaming. Users who access arahqq from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or other supported cities do so where applicable law allows.

However, local law varies by jurisdiction, and it is your responsibility to verify that access to and use of arahqq comply with the laws of your own location. We do not provide legal advice about whether arahqq is lawful in your jurisdiction. If you are uncertain, consult a local legal professional before creating an account or making deposits.

Account eligibility

To create an account on arahqq, you must be of legal age in your jurisdiction and not a resident of a jurisdiction where our services are prohibited. By registering, you confirm that you meet these eligibility requirements. We reserve the right to suspend or close accounts if we determine that a user is accessing arahqq from a restricted jurisdiction or is not of legal age.

Your acknowledgement when you join arahqq

• You confirm that accessing arahqq is legal in your jurisdiction.
• You are solely responsible for understanding and complying with local laws.
• We do not provide legal, tax, or regulatory advice.
• You use arahqq at your own risk and assume all responsibility for compliance.

Data Protection and Privacy

We at arahqq collect personal information—your name, email, phone number, date of birth, address, and government ID—to verify your identity and comply with anti-money-laundering regulations. We store this data securely using standard encryption and access controls. We do not sell your personal information to third parties, and we share your data only with payment providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process your deposits and withdrawals, and with regulatory authorities if required by law.

Your data retention period extends for as long as your arahqq account is active, plus a retention window thereafter to satisfy regulatory record-keeping requirements. If you close your account, we retain anonymised transaction records for regulatory compliance. You may request a detailed account of what personal data we hold by contacting our support team.

Cookies and tracking

Our arahqq website and mobile app use cookies and similar tracking technologies to remember your login preferences, personalise your experience, and analyse platform usage. You may adjust cookie settings in your browser; however, disabling cookies may impair some arahqq features. By using arahqq, you consent to our use of cookies for these purposes.

Payment processor partners

When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment), your payment information is processed by those third-party providers. Their privacy policies and data-handling practices apply to your payment details. arahqq does not store your full payment card or wallet credentials; we store only a reference token to enable future transactions. Each payment provider is responsible for protecting your payment data according to their own security standards.

Legal inquiries and regulatory contact

If you are a regulatory authority, law-enforcement agency, or legal representative with a query about arahqq, our operations, or a specific user, please contact our legal team via the email address listed in our contact information. We respond to valid legal requests, court orders, and regulatory inquiries according to applicable law and our standard processes.

No endorsement or approval

Our presence on arahqq does not constitute an endorsement by, or approval from, any government, regulator, or local authority. We operate arahqq based on our own legal analysis of applicable regulations. Users must conduct their own assessment of local legality before accessing our platform.

Changes to this notice

We reserve the right to update this legal notice at any time. Changes take effect upon publication on our arahqq website. We recommend reviewing this notice periodically to stay informed of any updates. Continued use of arahqq after any change constitutes acceptance of the revised notice.

Contact information

For legal inquiries, data-protection requests, or regulatory questions regarding arahqq, please use the contact methods listed in our Help section. Our support team directs your inquiry to the appropriate department. We aim to respond to legal and regulatory requests within standard business hours. For urgent matters, mark your email as "Legal" or "Regulatory" to ensure priority routing.